Read on TrustPilotI needed a Linux (non microsoft) email set up. I am not a business and not hugely tech savvy. Kualo were very helpful with set up and the email has run smoothly since set up. They also bother to ask how you are getting on- so good service.
Stephen, May 7, 2024
Read on TrustPilotvery attentive customer service, took initiative on sorting out issues and time to explain to empower me to sort them out myself in future.
Leo Q, May 4, 2024
Read on TrustPilotThe team at Kualo has been fantastic. Kualo is providing website hosting for our charity free of charge. They have been really helpful with setting up our new website.
Zena Walsh, May 3, 2024
Read on TrustPilot1st Class service from inception to any issues i have Raised, Always dealt with Promptly and efficiently, Great Customer service
Paul Gorham, Apr 22, 2024
Read on TrustPilotThe customer service was wonderful. I am a low tech person and they were kind, had patience with me, and help the non-profit get its site set up and running.
Happy Board Member, Apr 20, 2024
Read on TrustPilotMy husband recently took over a church-based organisation which had a website with Kualo. Sadly, the previous webmaster had passed away very suddenly, so nobody knew the login details, etc. Kualo staff were very courteous and helpful, but needed certain information regarding the deceased person which we were unable to give. We explained the situation and, whilst still adhering to data protection requirements, the staff managed to work out an alternative route for us to reclaim the website. The staff have been absolutely brilliant, especially Jo and Scarlett, and their customer service is gold star. We would definitely recommend this company, we can't fault them in any way at all.
MrsDB, Apr 19, 2024
Read on TrustPilotThe best host with great templates
Customer, Apr 12, 2024
Read on TrustPilotOutstanding service. Kualo is committed to their clients 100%. In today's world that means alot. Got a question? Boom! They have an answer. Nothing like them elsewhere.
John Croft, Apr 6, 2024
Read on TrustPilotAs I'm Treasurer of a charity, it was good that Kuala offered me a free transfer of the website. They responded quickly to my request. Technical details were sorted out with only a slight input from my previous web host.
Anthony York, Mar 31, 2024
Read on TrustPilotUnlimited professional support Thank you
Mohammad Fatehi, Mar 27, 2024
Read on TrustPilotSuper. I run hundreds of websites with Kualo, and I use it since 2021. The assistance have always been absolutely excellent, and the servers got upgraded over time. I first saw a better RAM offer for my accounts, and recently the CPUs were replaced with faster ones. Really good job and great attitude.
Michele Pittaro, Mar 24, 2024
Read on TrustPilotKualo has been an awesome hosting company to work with. They have been hosting our small 501.3(c) organization for years. Very responsive to questions, issues and rock solid in uptime and performance.
Stuart Ott, Mar 19, 2024
Read on TrustPilotHelpful to any problems that arise & quick responding. Thank you for your services.
Robert Unter, Mar 14, 2024
Read on TrustPilotGreat customer service and we are very pleased with the free hosting for our small charity
Petra, Mar 14, 2024
Read on TrustPilotI opened an account yesterday with a view to install a piece of software. Unfortunately, the software was out of date and couldn't be installed or used as intended, not Kualo's issue at all. Since that was the only purpose of opening the account, Kualo refunded me in no time. I have found their support first class and once I need another hosting account, I shall not hesitate to use Kualo again. Truly outstanding!
Eugenio Leijten, Mar 7, 2024
Read on TrustPilotSpeedy replies to all queries I had, helpful staff, full instructions and information made it a very easy service to use. As a whole, I would highly recommend this web hosting service to any who need one.
Houfin, Mar 5, 2024
Read on TrustPilotCharity hosting is a must for our non profit charity. Kualo provide a great service and we are grateful for their help in giving us an online presence.
M McLean Farmer, Feb 29, 2024
Read on TrustPilotAs a Registered Charity, we were looking for a company to host our new website for free and Kualo offered to do this for us. We've been pleased with the way they've kept us informed of progress, secured us a new Domain name and are making the whole process a pleasure rather than a pain! Thanks, Kualo!
Tula Chenery, Feb 15, 2024
Read on TrustPilotKualo have the absolute best customer service. They are unfailingly polite, patient (even with non techies like me) and very knowledgeable. I recommend them to everyone. You won't find a better hosting partner.
Jo Reese, Feb 14, 2024
Read on TrustPilotThis company is very responsive and the best hosting company I've ever worked with!
Venisa, Jan 23, 2024
Read on TrustPilotI have been using this hosting service for a few months now and I am absolutely blown away by the quality of their service. Compared to my previous hosting provider, IONOS, this company is a breath of fresh air. First of all, there are no hidden costs or surprise add-ons with this hosting service. Unlike IONOS, where I would constantly be hit with unexpected charges and fees, this company is completely transparent and upfront about their pricing. It's refreshing to not have to worry about my bill increasing every month. Additionally, I love that there are no changing contract costs. With IONOS, I felt like I was constantly locked into a contract that was always increasing in price. But with this hosting service, I have a set price that I can rely on each month. It's a huge relief to not have to worry about my expenses constantly fluctuating. One of the best things about this hosting service is their amazing customer support. There is always someone available to help, whether it's through live chat, email, or phone. I have never had to wait long for a response and the representatives are always knowledgeable and friendly. It's clear that they care about their customers and their satisfaction. And the best part? This hosting service is surprisingly cheap for all the features and benefits they offer. I am getting so much more for my money compared to IONOS. It's a great value and I am extremely satisfied with what I am getting for the price. Overall, I highly recommend this hosting service to anyone looking for a reliable and affordable option. They have exceeded my expectations in every aspect and I am so glad I made the switch from IONOS. No hidden costs, no changing contract costs, and amazing customer support - what more could you ask for? I am a happy and loyal customer.
David Naish, Jan 15, 2024
Read on TrustPilotI have not ported a website before and, although computer literate, would not have been able to deal with the technicalities, particularly connecting the new email addresses to my Google account, without Kualo technical support. The people on the telephone were excellent.
Tim Foreman, Dec 20, 2023
Read on TrustPilotRecently, we changed our web hosting over to Kualo. Kualo offer to host registered charities free hosting in return for having the domain name registered with their service. This seemed like a completely fair exchange. Their support has been very quick and easy to follow. Really can't fault this service. The site is responding quickly and we are happy in our new home. Thank you very much to the Kualo team for all their help getting us transferred across and supported.
DJW, Dec 16, 2023
Read on TrustPilotThe have been fantastic from the start . The support is great , they are very responsive - even to my silly questions . As a charity we cannot rate the highly enough.
Rebecca, Dec 14, 2023
Read on TrustPilotGreat service and always on hand if any queries, excellent customer service and very helpful
Paul Gorham, Dec 5, 2023
How cool is that!
— Serhii Yelbaiev (@yelbaiev) April 12, 2021
You take a survey from a hosting you use as it's great 🤘and 100% Green Powered 🔋.
And @kualo plants 10 trees 🌳in gratitude.
Love you even more now! ❤️#theonlyhosting pic.twitter.com/B3Ul7zrvVQ
Great from @kualo services. Submitted a ticket and had a response and closure within three minutes! Thanks Bruno
— Tom MacLean (@TIJMacLean) April 12, 2021
I borrowed a little wisdom from @chriscoyier and the @css crew and chose to host my personal @WordPress website on @kualo.
— Fred Rocha (@john_fisherman) April 20, 2021
🌿 Hosting powered by 100% renewable sources
✅ Backups, caching, free SSL setup
🔥 Blazing fast
Read on, share your stack.https://t.co/yoTfm16iHL#web
Hard not to love @kualo in their effort to make web hosting greener. 👏 https://t.co/dySJMlMuy2
— Simon Leadbetter (@simonleadbetter) February 11, 2021
Thanks to @kualo, our website is now powered by 100% renewable energy!! 🌿⚡🔋♻️ Check it out: https://t.co/pFmS39rUQS
— Wildlife Messengers (@wildlifemess) January 9, 2018
I genuinely love (no referral links here) @kualo for web hosting - customer support gifted me 15-30min of time today by offering to do something for me. Who else (other than @chessable support) does that? Thanks guys.
— David T Kramaley (@simplydt) November 17, 2017
New @cdm_mobo website now live. Thanks @kualo for layerstipe and excellent service as always! https://t.co/RhKGfNwxnZ pic.twitter.com/o1hXcHrBIB
— mobo media (@cdm_mobo) October 25, 2017
Been super-impressed with the support people @kualo. Thank you.
— James Powis (@jpowis) June 15, 2017
We’ve switched to @kualo to host our website, who use 100% #green sourced power & aim to reduce waste & encourage #recycling – just like us! pic.twitter.com/J6pyMJNcjg
— Edinburgh Remakery (@EdinRemakery) May 7, 2017
When you submit a support ticket to @kualo and get a response with all the answers within 5 mins! 😀👍⚡️#TopHosting
— James Cooper (@jpc101) October 4, 2017
Really glad I moved my websites to @kualo recently. Their service is excellent. https://t.co/qx90iH7bMy
— Great Web Design (@gwdesignuk) February 21, 2017
Shout out to Rod @ @kualo putting up with my questions and support tickets tonight!
— Andy Jones (@AndyBearrr) February 11, 2017
Just been checking @Kualo's independent server monitor. There's only been only 0.05 Hours of downtime in the last 22,000 Hours!
— Kieran Cairns (@KieranCairns) February 6, 2017
Wow our favourite ISP just keeps on giving! They are awesome... https://t.co/JLCEOSGTuC
— mobo media (@cdm_mobo) January 22, 2017
Have to give a shout out to @kualo for their brilliant customer service last night! Quick and extremely helpful!
— Lauren Rebecca (@LR_daydreamer) January 6, 2017
Just signed up with @kualo as they use #renewable for hosting energy!! Now to work on the site :-)
— goodcleannews (@goodcleannews) November 25, 2016
Really helpful and quick support from @kualo web hosting today, thanks! They’re also #sustainable web hosting against #climatechange 🌍🌲
— Very Paul Cherry (@verypaulcherry) November 3, 2016
We are now hosted by @kualo, a UK-based company who are powered by renewable energy (& have been VERY helpful in getting the site up)
— brm. (@brmstudio) October 18, 2016
Website refresh for #eastlothian business https://t.co/qotxx9lYR6 thanks to @kualo as always for amazing ISP customer support... pic.twitter.com/OzuKNtrrZC
— mobo media (@cdm_mobo) October 9, 2016
Shout out to web hosting company @kualo whose consistently exceptional customer service has kept me a happy customer. Well done. Thank you.
— David T Kramaley (@simplydt) August 26, 2016
I've been keeping @kualo busy this week but they always deliver #excellentservice #besthosting
— N Buskell (@KMWebsol) July 8, 2016
Sat pm midnight
— Kevin Nicholson (@madebynicholson) March 13, 2016
and still less than 10 minute support time from @kualo awesome! thanks team
@nationwideclass @gregharding Stay away from those! EIG & GoDaddy are a no go! Check out @Kualo they are amazing!
— Cut All The Sh*t (@cutalltheshit) January 8, 2016
Hosting company @kualo has really saved my bacon this week - fantastic service and quick to respond, really impressed with them!!! #hosting
— Tony Man (@TonyManCreative) December 1, 2015
Testing out #PHP7 thanks to hosts @kualo who are on the ball unlike previous #123reg who were utterly useless.
— Neil Riley (@Neil_Riley) October 30, 2015
@Webknit @designbooth @stuart_lambon we're going to move away from #HeartInternet now & go to @kualo - a far superior #SLA #NeedMoreUpTime!
— Wendy Radford-Gaby (@WRadfordGaby) September 15, 2015
That was a good demonstration of customer support @kualo
— Jorge Gueorguiev (@yefoakira) August 26, 2015
@kualo you guys are fab! Thanks for your assistance! Have an amazing day! #customerexperience #customerservice
— Nouveau Nubien (@nouveau_nubien) September 3, 2015
All Mondays should start this way! Thanks @kualo! pic.twitter.com/osWPZAw6cr
— Chris Brown (@pipedownmrbrown) August 10, 2015
@mediamarmalade I use @kualo, very good!
— Gemma Tomlinson (@OMGgemma) January 18, 2015
#WebHosting @kualo Please pass on our thanks to Rod, Michael, Jo and EVERY other support staff member. They have all been fantastic. Neil.
— Vw Corrado G60 Forum (@VW_Corrado_G60) January 10, 2015
More awesome support from @kualo these guys have got your back covered! Thanks!!!
— Kevin Nicholson (@madebynicholson) November 19, 2014
Finally a we find website host who provides good customer support. Thank you @kualo
— Massive Graphic (@massivegraphic) May 23, 2014
Ive said it before but @kualo really do have the best support ever!!
— chris winch (@chriswiinch) May 2, 2014
Whenever I talk to @kualo, no matter the issue, it's always a brilliantly smooth, efficient and pleasant experience. Love these guys ❤
— Katrin Kerber (@katrinkerber) January 9, 2014
I have been using @kualo for my hosting over the last year and haven't had any problems at all! Glad I made the switch from a big name!
— Damien Deakes (@DamienDeakes) December 21, 2013
I host several domains with @kualo and love never having to ask them for anything - the sites just keep on clicking away 24/7. :)
— wherley (@wherley) December 20, 2013
@kualo Best support team ever!
— chris winch (@chriswiinch) November 22, 2013
@Isandunk @kualo never had troubles with these guys. Top notch service!
— John Stewart (@jstewart) November 11, 2013
@ParisianToBe haha look it up and I recommend @kualo they will move your blog over for you and they're amazing x
— Kate (@katelavie) August 2, 2013
@kualo are amazing - so helpful, friendly and quick. And the hosting is *truly* green. Really impressed, love it. http://t.co/KBDnUnzhLq
— Katrin Kerber (@katrinkerber) March 27, 2013
@kualo Staffs at Kualo are very polite, excellent, always there just when you need them most. Thanks you all
— Novelette Ellis (@ettelevoN) February 27, 2013
@aoimedia I use @kualo for my hosting, very impressive and always early with new versions of PHP, highly recommend!
— Perry Stevenson (@maverpix) October 31, 2012